Sales Support Administrator

Location : Milton Keynes
Job type : Permanent
Salary : Up to £28,000 DOE
Reference : JOB-2444

Sales Support Administrator Role Available

We are seeking a highly motivated, target driven Sales Support Administrator to join our client’s team in Milton Keynes.

Our client brings together the traditional values of a family-run company and the international career development opportunities of a globally operating group.

As part of the Service team, the responsibilities for this role are key to the day to day running and growing of the service business. Experienced in your field, and through this incentivized role, you will provide ‘first class’ service to a number of stakeholders including UK based customers and service operations.


Salary: Up to £28,000 DOE
Location: Milton Keynes, UK - Office Based

Sales Support Administrator Tasks

  • Invoicing service orders

  • Invoice queries

  • Daily reports to identify and correct orders stuck in error queues

  • Weekly (or at request) revenue reports for the Service Director

  • Grow the service contract business through - Cold Calling, Following up leads, Customer asset research via system data record

  • Manage Service contract renewals and quotations

  • Creating service contracts and maintenance plans

  • Invoicing service contracts

  • Key account monthly invoicing and asset list maintenance and management

  • Ad hoc customer reports

  • Ad hoc support to the spares department and other areas of the business

Sales Support Administrator Skills & Qualifications

  • Customer focus with excellent customer service experience

  • Effective communication skills both oral and written

  • Be a confident problem solver

  • Multitasking

  • Experience of a performance managed environment, including working to SLA's and achieving KPI's

  • Ability to work well under pressure

  • Organized with a good attention to detail

  • Team Player

  • Confident with Microsoft packages, particularly Excel

  • Proficient in SAP and CRM Systems


Sales Support Administrator Attributes

  • Planning and Organizing 

  • Drive for Results 

  • Team worker

  • Confidence and Assertiveness


What's in it for you?

  • 33 days annual leave

  • Sell option for annual leave

  • Auto-enrolment pension scheme of 5% matched by employer

  • Free parking on site with electric charge points

  • Extensive training available

  • Healthcare cash plan scheme for all employees after successful probation

  • Option for private healthcare scheme for employee and family (BIK) after successful probation

  • Wellness programmes and Employee Assistance Programme

  • Cycle to work scheme

  • Team building events

  • Life assurance

  • Home technology salary sacrifice scheme

  • Option to purchase a car scheme

  • Save and you learn scheme

  • Sick pay

  • Discounts on personal wills and estates and home utility products

  • Discounted gym memberships and shopping


If you are interested in finding out more about this exciting opportunity in Finance, please apply now, or call us at 01908 616 184 for an informal chat. We would love to hear from you!